7p777 Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy ("Policy") describes how 7p777 ("We", "Us", "Our", "the Platform") collects, processes, stores, and protects personal data provided by or generated by users ("You", "Player", "User") when accessing and using the 7p777 online casino and sports betting platform located at 7p777.bar. This Policy forms part of our overall Terms and Conditions and should be read in conjunction with them. By registering an account, making a deposit, or otherwise using any part of the 7p777 platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

7p777 is committed to protecting the privacy and security of your personal information. We collect only the data that is necessary to provide you with a safe, functional, and legally compliant gaming service. We do not sell your personal data to third parties. We do not share your data with third parties except as required to deliver our services (e.g., payment processing, identity verification, fraud prevention) or as required by applicable law. This Policy applies to all personal data collected through the 7p777 website, mobile browser interface, and any associated communications channels including live chat and support email.

2. Information We Collect

7p777 collects personal data in two primary ways: information you provide directly to us during registration and account use, and information that is generated automatically when you use the platform. The categories of personal data we collect include:

7p777 does not collect sensitive personal data beyond what is required for KYC identity verification (i.e., government ID documents). We do not collect biometric data, political opinions, religious beliefs, or health data. Any data submitted voluntarily through support channels (e.g., live chat transcripts) is retained only for as long as necessary to resolve the relevant support matter.

3. How We Use Your Information

7p777 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below:

1. Account creation and management — to register your account, authenticate your identity at login, maintain your account settings and balance, and process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, bank transfer, and card payment methods.
2. Identity verification and KYC compliance — to verify your age (21+ requirement), confirm your identity, and prevent the registration of duplicate or fraudulent accounts in accordance with our responsible gaming and anti-fraud obligations.
3. Service delivery and platform operation — to make games, sports betting markets, promotions, live casino, and all other platform features available to your account; to process bonus claims; to apply responsible gaming tools (deposit limits, self-exclusion) you have configured in your account settings.
4. Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, bonus abuse, and other illegal or prohibited activity on the platform. This includes automated screening of transaction patterns and IP addresses.
5. Customer support — to respond to your support requests submitted via live chat or email at [email protected], to investigate account disputes, and to resolve payment-related queries in a timely and accurate manner.
6. Platform improvement and analytics — to analyse aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, improve game selection, and enhance the overall 7p777 user experience for the Bangladesh market.

4. Legal Basis for Processing Your Data

7p777 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

5. Sharing Your Information

7p777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only with the limited categories of recipients described below, and only to the extent necessary for the specified purpose:

Payment Processors

Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard to the extent required to process your deposit and withdrawal requests. These providers operate under their own privacy policies and data processing agreements. 7p777 does not transmit your full payment credentials to any provider — only the minimum transaction data necessary to process each payment.

Identity Verification Providers

KYC document data (identity documents and associated photographs) is shared with our third-party identity verification service provider for the purpose of performing automated and manual identity checks. Our provider processes this data on our behalf under a data processing agreement and is not permitted to use your KYC data for any other purpose.

Legal and Regulatory Authorities

7p777 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of 7p777, its players, or the public. We will notify you of any such disclosure where we are legally permitted to do so.

6. Cookies and Tracking Technologies

The 7p777 platform uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, maintain your logged-in session, remember your account preferences, and collect anonymised analytics data about platform usage patterns. Essential cookies are necessary for the platform to function — without them, features such as account login, game loading, and deposit processing will not work. You cannot opt out of essential cookies while using the 7p777 platform.

Analytics cookies — used to collect aggregated, anonymised data about how players navigate the platform — are non-essential. Where your device or browser settings allow you to control non-essential cookies, you may disable analytics cookies without affecting your ability to use the core 7p777 gaming service. 7p777 does not use third-party advertising cookies or retargeting pixels. No personal data collected via cookies is shared with advertising networks.

7. Data Retention

7p777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as is required by applicable law. Specifically: account registration data and transaction records are retained for a minimum of 5 years from the date of account closure to comply with anti-money-laundering record-keeping requirements; KYC identity documents are retained for the same 5-year period; game activity data is retained for up to 3 years from the date it was generated; support communications (live chat transcripts, email correspondence) are retained for up to 2 years from the date of the relevant communication.

When the applicable retention period expires, personal data is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual. Where deletion is not immediately possible (for example, because data is stored in backup systems), 7p777 will ensure that the data is isolated from further active processing and deleted at the earliest practicable opportunity.

8. Data Security

7p777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include: SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the 7p777 platform; OTP (one-time password) mobile verification at login and for sensitive account actions; encrypted storage of passwords (hashed and salted — we never store plaintext passwords); access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis; and regular security reviews of our platform infrastructure.

Despite our security measures, no internet-based platform can guarantee absolute security. If you believe your 7p777 account has been compromised, you should change your password immediately and contact 7p777 support at [email protected] without delay. 7p777 will investigate any reported security incident promptly and take appropriate remedial action. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7p777 will notify affected players as soon as reasonably practicable.

9. Your Data Protection Rights

Subject to applicable law and certain limited exceptions (such as where data must be retained to comply with legal obligations), you have the following rights in relation to the personal data that 7p777 holds about you:

• 👁️Right of Access — you have the right to request a copy of the personal data that 7p777 holds about you, together with information about how it is being used and with whom it has been shared.
• ✏️Right to Rectification — you have the right to request that 7p777 correct any inaccurate or incomplete personal data it holds about you. Basic account details (name, mobile number) can be updated by contacting support at [email protected].
• 🗑️Right to Erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our retention obligations under applicable law (including the 5-year AML record-keeping requirement).
• 📦Right to Data Portability — you have the right to receive a copy of the personal data you have provided to 7p777 in a structured, commonly used, machine-readable format, and to request that we transmit that data directly to another service provider where technically feasible.
• 🚫Right to Object — you have the right to object to the processing of your personal data where that processing is based on 7p777's legitimate interests. Where you object, 7p777 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
• ⏸️Right to Restriction of Processing — you have the right to request that 7p777 restrict the processing of your personal data in certain circumstances, for example while the accuracy of your data is being contested or while an objection to processing is being considered.

To exercise any of the above rights, please contact 7p777's support team by email at [email protected] or via live chat on the 7p777 platform. We will respond to all verified rights requests within a reasonable period and in accordance with applicable data protection law. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.

10. Children's Privacy and the 21+ Requirement

The 7p777 platform is strictly intended for adults aged 21 years and above. 7p777 does not knowingly collect personal data from persons under the age of 21. If you are under the age of 21, you must not register an account or use the 7p777 platform in any way. If 7p777 discovers or is notified that an account has been registered by a person under the age of 21, that account will be immediately closed, any balance will be forfeited, and all associated personal data will be deleted in accordance with this Privacy Policy and our responsible gaming obligations. If you are a parent or guardian and believe that a person under the age of 21 in your care has registered a 7p777 account, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

7p777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, the updated version will be published at 7p777.bar/privacy-policy with a revised "Last Updated" date. Where the changes are significant, we will make reasonable efforts to notify registered players via the contact details held on their account. Your continued use of the 7p777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how 7p777 protects your personal data. If you have any questions about any changes made to this Policy, you can contact our support team at [email protected] at any time. The most current version of this Privacy Policy will always be the version published at 7p777.bar/privacy-policy.

12. Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 7p777 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the 7p777 platform. Our support team will direct your query to the appropriate person and ensure it is handled in accordance with this Privacy Policy and applicable data protection law.

You may also contact us by email. Our dedicated privacy contact email is [email protected]. Please note that this is a plain-text contact address only — do not send sensitive documents or payment details by email. For urgent account matters or data rights requests that require prompt action, live chat on the 7p777 platform is the recommended contact method as it provides real-time assistance from our support team.